![]() This process makes Apple Configurator retrieve the latest Hexnode MDM certificates and may resolve the error. When asked to enroll in the MDM server, choose New server to configure a new MDM server. After saving the policy, your device needs to be wiped and re-enrolled for the policy to be in effect.Check the option Allow iTunes Pairing > scroll down and click Save. ![]() Select DEP Configuration Profiles > Open the DEP Profile associated with the device.After signing in to your Hexnode MDM portal, head on to Admin > Apple Business/School Manager > Apple DEP.Disabling this option will block every iTunes-related action. You might have disabled iTunes Pairing from your Hexnode MDM portal. This iPhone/iPad is supervised by another computer and cannot be used with this computer.Įrror message while connecting a managed iOS device into a computer. Unable to find the supervision identity for the organization “_”ġ. An unexpected error has occurred with “iPhone”. The screen gets unresponsive on fetching Anchor Certificates while configuring the blueprint. Unable to skip the step for entering the Apple ID and password while configuring the blueprint. Unable to verify the server’s enrollment URL. A cloud configuration is already present on this device. An unexpected error has occurred: The device returned an unexpected status. An unexpected error has occurred with iPad. This iPhone/iPad is supervised by another computer and cannot be used with this computer.
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